I am changing careers into IT support, building hands-on skills through home lab work, documentation, and scripting. This site is my working portfolio. Currently looking for IT support work in the Rapid City / Black Hills area.
A business phone provisioned the way a client's would be: Android Enterprise fully managed through Microsoft Intune, QR-code enrollment with enrollment-time grouping, an approved-app catalog, a PIN-only security baseline, and an eSIM business line with hotspot.
A business laptop provisioned the way a client device would be: Autopilot device preparation with device association, Entra join, Intune, BitLocker, Windows LAPS and a standard-user daily account.
A three-node Proxmox VE cluster built from mixed used hardware to run always-on household services and host a disposable Windows Server lab, with verified backups and a documented rebuild procedure.
A file-based knowledge vault, read and written directly by Claude, built to carry context between six previously isolated Claude Projects. The architecture, the migration, three failure modes, and the checks run against it.
Day-to-day administration of a live hybrid Microsoft 365 tenant across Exchange Online, Defender, SharePoint and Purview. Nine root-cause findings, three of them cases where a system reported success while doing nothing useful.
Evan Ireland
Home Sweet Home
Former Army officer with a logistics background, now moving into IT full time.
I like anything that widens the skill set - home lab builds, going deeper into the Microsoft ecosystem (Entra, Intune, Autopilot, Android Enterprise), working with Linux distros (Arch btw), and picking up scripting as I go along.
This site is the living version of that. Project write-ups with lessons learned, documentation so it works better next time, and building my own personal repository of information.
Currently looking for IT support work in the Rapid City / Black Hills area.
A Pixel 8a enrolled as a company-owned Android device through Intune - why the phone had to be wiped first, what a 'fully managed' phone actually is, and the handful of things the documentation didn't mention.
Setting up a business laptop the way I would for a client with Autopilot, Intune and Entra join, and what the laptop itself turned out to be hiding.
Three staged modules and a year-old wording bug went into the manual at once, because I decided against a version-bump chain that would leave v1.4 stale the day it shipped. What got added, what got corrected, and the placement call I made against my own source material's advice.
Three used office PCs, one new build, and two days where DNS did not work. Building a Proxmox cluster from scratch, including the parts I got wrong.
